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Community Health Workers

What is a Community Health Worker (CHW)? The Health Resources and Services Administration (HRSA) describes a CHW as “lay members of the community who work either for pay or as volunteers in association with the local health care system in both urban and rural environments. CHWs usually share ethnicity, language, socioeconomic status, and life experiences with the community members they serve.” CHWs offer interpretation and translation services, provide culturally appropriate health education and information, help people get the care they need, give informal counseling and guidance on health behaviors, advocate for individual and community health needs, and provide some direct services such as helping a patient obtain housing, benefits such as food stamps and Medicaid services, employment and other resource connections, just to name a few. Most importantly, they advocate for the patient. CHWs are frontline agents of change, helping to reduce health disparities in underserved communities.

Our Community Health Workers can assist you in accessing resources for your specific needs. They are bilingual in Spanish and can provide other languages as needed. Meet the team below!


Community Health Workers

Elsy Ayala


217-323-2182 ext. 1242

Olidia Montoya


217-323-2182 ext. 1245

Reycher Nunez


217-452-3057 ext. 1341

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